Privacy policy

Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from www.ivalory.com (the “Site”).

Information We Collect

Device Information:

  • When you visit the Site, we automatically collect information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device.
  • As you browse the Site, we gather information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This information is referred to as “Device Information.”

Order Information:

  • When you make a purchase or attempt to make a purchase through the Site, we collect details like your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Technologies Used:

  • “Cookies” are small data files stored on your device. For more information, visit All About Cookies.
  • “Log files” track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.

  • By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

How We Use Your Information

Order Fulfillment:

  • To process your payment, arrange shipping, and provide order confirmations.
  • To communicate with you regarding your order.
  • To screen orders for potential risk or fraud.
  • To provide information or advertising related to our products or services, in line with your preferences.

Device Information Usage:

  • To screen for potential risk and fraud.
  • To improve and optimize our Site by generating analytics about how customers browse and interact with the Site.
  • To assess the success of our marketing and advertising campaigns.

Sharing Information

Third-Party Sharing:

  • We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. Read more about Shopify’s privacy practices here.
  • We use Google Analytics to understand how our customers use the Site. Read more about Google’s use of your information here.

Legal Compliance:

  • We may share your Personal Information to comply with applicable laws, respond to subpoenas, search warrants, or other legal requests, or to protect our rights.

Targeted Advertising

Advertising Practices:

  • We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative’s educational page here.

Opt-Out Options:

  • You can opt out of targeted advertising via the following links:
  • Additional opt-out options can be found through the Digital Advertising Alliance here.

Do Not Track

  • Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

  • If you are a European resident, you have the right to access personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us through the contact information below.
  • We process your information to fulfill contracts or to pursue legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

  • We maintain your Order Information for our records unless and until you request us to delete it.

Changes

  • We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

  • For more information about our privacy practices, questions, or complaints, contact us via email at support@ivalory.com